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Rethinking Transformation with ServiceNow: Innovation: When Doing It Better Isn’t Enough
Want to do more with ServiceNow? Start by doing less.
Most of the pain in platforms isn’t about vision—it’s about noise.
Jamie Douglas
Apr 15


Rethinking Transformation with ServiceNow: Iteration: Clean Up the Chaos
Want to do more with ServiceNow? Start by doing less.
Most of the pain in platforms isn’t about vision—it’s about noise.
Jamie Douglas
Apr 9


Rethinking Transformation with ServiceNow - We Digitised. We Didn’t Transform
We digitised. We didn’t transform.
That quote from the ServiceNow AI Summit hit hard—because it’s true for so many orgs.
Jamie Douglas
Mar 31


Key Observations from Gartner Symposium 2024: Addressing ServiceNow Challenges with a Strategic Roadmap
Addressing ServiceNow platform issues like low CMDB adoption and increased costs, with actionable solutions and a roadmap for improvement.
Jamie Douglas
Sep 13, 2024


ServiceNow Knowledge23 Recap: Unleashing the power of ServiceNow CMDB
Explore valuable CMDB & CSDM resources to aid your ServiceNow journey, inspired by insights from Knowledge23. Your guide to IT success!
Jamie Douglas
May 25, 2023


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